Care

Hello! If you are here it is because you want to give your pieces the care they deserve.

Keep in mind that our products are design pieces, designed to give them a special use and not for heavy work, so certain types of situations or products that can deteriorate the piece more than normal should be avoided.

For this reason and looking for your pieces to shine for longer, we have some advice that you should follow:

  • Avoid contact with perfumes, soaps, creams or other chemical products when wearing the jewelry. Sea water and sweat also deteriorate the pieces.
  • Do not use metal polishing creams or silver or gold polishing cloths for products that have a surface coating, as they can discolor the piece as they are very abrasive.
  • Try to store the pieces separately in their original packaging to avoid wear. Keep your jewelry tucked away when not in use.
  • Do not use the accessories to do activities such as sports or swimming.

If you have followed the care recommendations for your pieces and still find damage or discolored areas, you can click here

PIECES IN SILVER 925

Care and maintenance of our 925 silver jewelry. Silver, for various reasons, can end up darkening. We tell you why it happens and how to avoid it.

Silver darkens not because it is of poor quality, nor because it has been damaged; It is a normal process for this material. Although silver does not oxidize, it does not react to oxygen, but to sulfur. This sulfur - which can be in the environment - what it does is "tarnish" the silver, giving it that yellowish or black appearance.

-Other factors that can darken silver are the products we use, makeup, creams, perfumes and even sweat itself. Or products like air fresheners -

- Silver keeps better if used. If you intend to leave it stored for a long time, it is recommended that it be in a place where it is not exposed to conditions such as humidity.

To clean your silver jewel you can boil some water, add blue soap and submerge the pendant for a few minutes. Then pass it through cold water and with a soft toothbrush so as not to scratch it, remove the excess soap.

If the color of the jewel is still not completely to your liking, we provide the polishing and maintenance service 🖤 In the case of silver pieces, you only have to cover the cost of shipping. You can send it to our workshop in Popayán. If this is the case, we will send you all the data 🖤

FAQ

Find the most frequently asked questions below.

En promedio, el tiempo de producción y envío de nuestros anillos personalizados es de 2 semanas. Sin embargo, este plazo puede variar dependiendo de la complejidad del diseño y la disponibilidad de los materiales.

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